Francesca Nobili

This short movie takes place inside a peculiar Complaint Office, a setting out of this world, where anybody can lodge a complaint, even the most absurde ones. In the county office, two employees are surrounded by documents and folders, trying desperately to find the right solutions to the crazy claims they receive. As source of inspiration, a goldfish and a rabbit, who keep them company.

Blanca Ferrando is a young woman who became blind at the age of twelve, due to a dramatic fire in which her older sister Beatrice died and which was caused by her violent boyfriend, Sebastian. This tragedy made her develop a very strong sense of justice to the point of pushing her to join the police. Blanca is helped by her most trusted friends: her guide dog Linneo, a female bulldog who protects and comforts her in the most difficult moments, and her beautician friend, Stella. After overcoming her work challenges, she finds herself facing sentimental ones: torn between two men, Inspector Michele Liguori, a man of many secrets, and Nanni, a young cook.